WHAT IS BADASHOPS?

BadaShops is an online store of import, specializing in running shoes.
We are 100% transparent with our customers and we always aim to generate the maximum confidence possible.

Our main priority is to keep customers satisfied at all times and we work to do this, we keep the products at the best price possible and with a customer 100% custom.

HOW CAN I CONTACT WITH YOU?

We have personalised customer service by email: productosoutlet9@gmail.com. If you have any questions send us a mail and we will respond as soon as possible.

HOW DO WE SUBMIT?

China Post and E are the two courier companies that help us to make our products reach Spain and other countries. With FREE Shipping the delivery time is 15 to 25 days. There could be delay up to 40 days (although it is not very common).

The steps of the shipment are:

1. We receive the order and payment

2. What we process within 24 - 72 hours

3. Send the order information to our supplier

4. The supplier sends the package

5. Once shipped I send you the code follow-up

6. Post what you receive in Madrid

7. Post Madrid sends the address of the customer

In the event that the customer is not at home at the time of delivery, the dealer's Post will leave a notice in your mailbox informing you that the package will be for 15 days at the Post office closest to your home.

HOW MUCH WILL IT COST ME THE SHIPPING?

Submissions do not cost anything, are totally free of charge and to any country.

HOW ARE THE CARVINGS?

How to calculate my size of footwear

First of all tell you that the carvings on postuzapas.com are in European format, and we recommend ordering the shoe size that you normally use.

To calculate your size of footwear you must put in the heel is attached to a wall and with a tape measure from the heel to the tip.

FOOTWEAR WOMAN
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36 - 22.5 cm
37 - 23.5 cm
38 - 24cm
39 - 25cm
40 - 25.5 cm

FOOTWEAR MAN

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40 - 25cm

41 - 26cm

42 - 26.5 cm

43 - 27.5 cm

44 - 28cm

45 - 29cm

46 - 30cm

HOW LONG DOES IT TAKE TO GET ORDERS?

Packages are shipped within 72 hours of receipt of payment, through the Post office with tracking number and signature on delivery. The delivery time ranges between 15 and 25 working days depending on the location of the domicile of the client. There could be delay up to 40 days (although it is not very common).

WHAT ARE THE METHODS OF PAYMENT?

We have fully secured payment with credit card. We use the payment gateway of Redsys, one of the most secure for online purchases, with 3Dsecure. Managed by BBVA bank. And the page has a security certificate SSL for data encryption. (HTTPS).

WHAT HAPPENS IF I'M NOT HOME WHEN YOU BRING THE PACKAGE?

Post will leave a notification in the mailbox for you to pick him up at the nearest office (corresponding with your zip code), within a period of 15 calendar days and number together with your ID.

WHY I GOT 1 PRODUCT WHEN I HAD REQUESTED SEVERAL?

The majority of products come separately and not come out of the same factory, or get out at the same time. That is because we have several suppliers and each one is a specialist in a product. Therefore, it is completely normal to get all the products separately.

HOW DO I KNOW THAT I HAVE COMPLETED THE PURCHASE CORRECTLY?

Once you have done your order, you will receive a confirmation email auto. If you do not receive it, please contact us.
Also you will be charged the amount of the order in the bank account.

Why is there not the possibility of cash against delivery?

The order comes directly from the factories to the address indicated, being sent international mail does not give us the possibility of cash as payment.

I have not received my order, What can you do?

We guarantee the refund of the amount if you have not received the item ordered before 60 days. If 60 days have passed and you have not received the item ordered, you can request a full refund of the same by sending an e-mail from the contact section, indicating the order reference. Once requested the refund, our team will study your case and will communicate a resolution within 72 hours. If your application is approved, you will receive a refund for value of the amount of item not received, if possible, you will be using the same method of payment that I use when making the order. Depending on the modality of payment, the refund may take 1 to 3 days to become effective.

HOW CAN I CONTACT WITH BADASHOPS?

To contact us you can do so by email productosoutlet9@gmail.com