To request the return of a product must make a request through our e eletronico: firstname.lastname@example.org
Once the application is received will be analyzed by the customer care team .
- Product defective or broken.
- I received a different product that I bought.
- Different Size.
You must return the product in its original packaging, in perfect condition and with all its packaging.
If you have received the size requested in the order will not be reimbursed in any case .
No changes are made to size.
When the product has been damaged during transport it is essential that you tell us by telephone on the same day of its receipt, and write down the incidence on the delivery note of the carrier.
Outlet items will be the refund of the amount of the product within 2 to 5 business days from the receipt of the same. The refund will be made by bank transfer.
In the case of payment with credit or debit card, these deadlines may vary depending on the policies of your bank.
In the event that the returned product is incomplete, dirty, or damaged, Products Outlet reserves the right to return only a part of the amount paid for the product.